Crisis Related Key Messages
The Crisis Communications Handbook

• Sample Crisis Press Statement
• Crisis Communications Overview
• Sample Crisis Communications Talking Points
• Resources Related to a Transportation Accident
• Resources Related to a Health Outbreak
• Resources Related to Inappropriate Staff Behavior
• Resources Related to Inappropriate Camper Behavior
• Resources Related to Child Abuse at Camp
• Resources Related to a Community Crisis
• Resources Related to a Serious Death or Injury
• Resources Related to a Security Breach

Sample Crisis Press Statement

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Crisis Communications Overview

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Sample Crisis Communications Talking Points

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Resources Related to a Transportation Accident

• National Highway Traffic Safety Administration
• U.S. Department of Transportation
• ACA Information Related to Vehicle Safety, Regulations, and Policies
• Sample Letter to Parents of Children Who Were Not Involved in the Recent Transportation Accident
• Sample Crisis Communications Talking Points

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Resources Related to a Health Outbreak

• U.S. Centers for Disease Control and Prevention
• World Health Organization
• American Association of Poison Control Centers —1-800-222-1222
• Camp Nurse Resource Center
• OSHA
• American Academy of Pediatrics
• National Pediculosis Association
• ACA's 2008 Healthy Camp Update
• Sample Event Response Press Release about a Recent Mumps Outbreak

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Resources Related to Inappropriate Staff Behavior

• National Sex Offender Public Registry (free)
• State-Specific Labor Laws
• Information on Wrongful Termination
• ACA's Information on Criminal Background Checks
• Cornell University's Understanding Labor Law and Employment Law in Fifty States
• Sample Crisis Communications Talking Points

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Resources Related to Inappropriate Camper Behavior

• Camp Is for the Camper e-Institute Course
• ACA Camping Magazine Article on Bullying
• Operation Respect
• Character Counts
• Stop Bullying Now
• Sample Call to Action about Bullying

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Resources Related to Child Abuse at Camp

• Sample Crisis Communications Talking Points
• ACA's Information on Criminal Background Checks
• ACA's Background Check Resources
• Cornell University's Understanding Labor Law and Employment Law in Fifty States
• Child Abuse Reporting Numbers by State
• Camper-to-Camper Issues: Do Children Sexually Abuse Other Children? Stop It Now
• U.S. Department of Health and Human Services, Preventing Child Sexual Abuse Within Youth Serving Organizations
• ACA's Fall 1999 CampLine on Staff Issues: Sample Prohibition of Harassment Policy
• U.S. Centers for Disease Control

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Resources Related to a Community Crisis

• Department of Homeland Security—White House
• Department of Homeland Security
• Federal Emergency Management Agency
• American Red Cross
• Department of Education, Crisis Planning Materials
• Inside ACA Article on Evacuation

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Resources Related to a Serious Death or Injury

• Sample Crisis Communications Talking Points
• Dealing with the Death of a Camper, by Chris Thurber
• Good Grief Resources
• Grief Recovery, Inc.
• Association for Death Education and Counseling
• Center for Grieving Children
• Bereaved Parents of the USA
• Sample Memo to the Board about the Death of a Camper

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Resources Related to a Security Breach

• Local law enforcement
• Local conservation officers
• State law enforcement
• Department of Homeland Security—White House
• Department of Homeland Security
• Sample Letter to Parents about a Security Breach

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