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A Letter from Peg

by Peg Smith, ACA Chief Executive Officer

What will it take for us to revolutionalize the effectiveness of the camp experience?
Marge Scanlin would tell you it will be our ability to "listen to things we don't want to hear."

You might ask why it is even important to increase the effectiveness of what we do. I would suggest three important reasons.

  1. Parents increasingly want proof, or tangible evidence, that the camp experience adds value. (Legitimacy Challenge)
  2. Campers, whether kids or adults, are being seduced by increasing market competition, a fiercely competitive environment for time and resources. (Competition Challenge)
  3. And finally, in my opinion, more importantly, campers deserve our best. (Credibility Challenge)

So, what did the kids tell us during the Outcome Research project? Are we ready to listen to things we don't want to hear? (Stop reading now if you can't answer, yes.)

  1. Many kids told us they don't feel safe at camp.
  2. Many kids told us they don't have an opportunity to experience leadership.

We learned much more, including what incredible "good" we do, but these two statements merit attention. Will we choose to rebuff and counter these findings, or will we pause, explore, question, and discover new ways to address these hard lessons? If we challenge ourselves, it could result in increasing our ability to deliver even more "good" to those who go to camp each year, advancing our ability to meet the challenges of value, time, and quality.

To meet these challenges, a number of camps have been evaluating these findings, and more. ACA plans to use these new lessons as well as to continue to gather lessons and learnings in order to position ourselves to aggressively develop education, training, and professional development services that will add support and add value to the entire camp community.

I am proud to work with professionals who are willing to listen to the things we don't want to hear. I am confident that our willingness to listen to the things we don't want to hear is one reason Lilly Endowment Inc. gave ACA its second grant in five years . . . so we can do something powerful with what we are learning.

Originally published in the 2005 November/December issue of Camping Magazine.

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