The Crisis Communications Handbook
- Sample Crisis Press Statement [1]
- Crisis Communications Overview [2]
- Sample Crisis Communications Talking Points [3]
- Resources Related to a Transportation Accident [4]
- Resources Related to a Health Outbreak [5]
- Resources Related to Inappropriate Staff Behavior [6]
- Resources Related to Inappropriate Camper Behavior [7]
- Resources Related to Child Abuse at Camp [8]
- Resources Related to a Community Crisis [9]
- Resources Related to a Serious Death or Injury [10]Image Properties [11]
- Resources Related to a Security Breach [12]
Sample Crisis Press Statement [13]
Top of page [14]
Crisis Communications Overview [15]
Top of page [14]
Sample Crisis Communications Talking Points [16]
Top of page [14]
Resources Related to a Transportation Accident
- National Highway Traffic Safety Administration [17]
- U.S. Department of Transportation [18]
- ACA Information Related to Vehicle Safety, Regulations, and Policies [19]
- Sample Letter to Parents of Children Who Were Not Involved in the Recent Transportation Accident [20]
- Sample Crisis Communications Talking Points [16]
Resources Related to a Health Outbreak
- U.S. Centers for Disease Control and Prevention [21]
- World Health Organization [22]
- American Association of Poison Control Centers [23] —1-800-222-1222
- Camp Nurse Resource Center [24]
- OSHA [25]
- American Academy of Pediatrics [26]
- National Pediculosis Association [27]
- ACA's 2008 Healthy Camp Update [28]
- Sample Event Response Press Release about a Recent Mumps Outbreak [29]
Resources Related to Inappropriate Staff Behavior
- National Sex Offender Public Registry [30] (free)
- State-Specific Labor Laws [31]
- Information on Wrongful Termination [32]
- ACA's Information on Criminal Background Checks [33]
- Cornell University's Understanding Labor Law and Employment Law in Fifty States [34]
- Sample Crisis Communications Talking Points [16]
Resources Related to Inappropriate Camper Behavior
- Camp Is for the Camper e-Institute Course [35]
- ACA Camping Magazine Article on Bullying [36]
- Operation Respect [37]
- Character Counts [38]
- Stop Bullying Now [39]
- Sample Call to Action about Bullying [40]
Resources Related to Child Abuse at Camp
- Sample Crisis Communications Talking Points [16]
- ACA's Information on Criminal Background Checks [33]
- ACA's Background Check Resources [41]
- Cornell University's Understanding Labor Law and Employment Law in Fifty States [34]
- Child Abuse Reporting Numbers by State [42]
- Camper-to-Camper Issues: Do Children Sexually Abuse Other Children? Stop It Now [43]
- U.S. Department of Health and Human Services, Preventing Child Sexual Abuse Within Youth Serving Organizations [44]
- ACA's Fall 1999 CampLine on Staff Issues: Sample Prohibition of Harassment Policy [45]
- U.S. Centers for Disease Control [44]
Resources Related to a Community Crisis
- Department of Homeland Security—White House [46]
- Department of Homeland Security [47]
- Federal Emergency Management Agency [48]
- American Red Cross [49]
- Department of Education, Crisis Planning Materials [50]
- Inside ACA Article on Evacuation [51]
Resources Related to a Serious Death or Injury
- Sample Crisis Communications Talking Points [16]
- Dealing with the Death of a Camper, by Chris Thurber [52]
- Good Grief Resources [53]
- Grief Recovery, Inc. [54]
- Association for Death Education and Counseling [55]
- Center for Grieving Children [56]
- Bereaved Parents of the USA [57]
- Sample Memo to the Board about the Death of a Camper [58]
Resources Related to a Security Breach
- Local law enforcement
- Local conservation officers
- State law enforcement
- Department of Homeland Security—White House [46]
- Department of Homeland Security [47]
- Sample Letter to Parents about a Security Breach [59]
Return to The Crisis Communications Handbook home page [60].