The Crisis Communications Handbook
“The 'I'll tell you like it is' approach of this book shows you how positive results are possible when a crisis is well-managed."
— Gwynn Powell, Ph.D., Recreational and Leisure Studies faculty, University of Georgia
"Marla combines her professional and unique expertise in this book to enable all of us to be better prepared for a crisis."
— Ann Woods, former chair of the ACA Public Awareness Committee and Camp Director/ Founder/Owner of Roughing It Day Camp