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Communicating in a Time of Crisis

ACA and NRPA Course
Course Type: 
ACA Online Course
Where to Display: 
e-Institute & Endorsed Course
American Camp Associaiton and NRPA
Course Author: 
American Camp Associaiton and NRPA
CECs: 
1.0
Course Teaser: 
Provides an overview of crisis identification, key messages, and media communications. Learn how to develop a Crisis Response Team and proper procedures for crisis response and reporting.

Communicating in a Time of Crisis: Are You Prepared? [1]

Description and Learning Outcomes:

A one-hour course designed for camp directors and staff. Based on the popular books Crisis Communications Weathering the Storm and Risk Management Planning [2], this course covers crisis identification, key messages, and media communications. Learn how to prepare in advance by developing a Crisis Response Team and proper procedures for reporting and responding to crises. CEUs available for this course.

Learners will be able to describe categories and kinds of crises; the definition of key messages and their purpose as a goal of communication; the best practices in discussing crises with parents, campers, staff, media, and the public; the concept of a communication lockdown and when such an action may be appropriate; and the importance of developing and utilizing a crisis response team.

Length: 1 hour.

Requirements for Successful Completion: 70% or higher on multiple choice final exam.

CEUs: 0.1

ACA CECs: 1.0

Price:  $20 per person (no group pricing)

 

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Prices shown are ACA member prices. First-time members can join ACA for free [10]today.

e-Institute Categories: 
Health, Safety, and Risk Management
Marketing and Communications
e-Institute Column: 
Course
Core Competencies: 
Risk Management
Tags:
 
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Copyright/Reprint
Source URL: http://www.acacamps.org/einstitute/communicating-time-crisis

Links:
[1] http://ipv.nrpa.org/store/detail.aspx?id=DI00011
[2] http://www.cart-acabookstore.com/Crisis_Communications_Weathering_the_Storm_p/1-60679-052-6.htm
[3] https://www.acabookstore.org/p-5940-risk-and-crisis-management-planning-a-workbook-for-organization-and-program-administrators-third-edition.aspx
[4] https://www.acabookstore.org/p-4591-crisis-communications-weathering-the-storm-a-handbook-for-camps-and-other-youth-programs.aspx
[5] https://www.acabookstore.org/p-5782-risk-management-planning.aspx
[6] http://www.acacamps.org/einstitute/staff-need-know-risk-management
[7] http://www.acacamps.org/einstitute/planning-risk-management-camp
[8] http://www.acacamps.org/einstitute/webinars/crisis-and-risk-management-strategies
[9] http://www.acacamps.org/einstitute/webinars/hotline11
[10] http://www.acacamps.org/membership/free