Description and Learning Outcomes:
A one-hour course designed for camp directors and staff. Based on the popular books Crisis Communications Weathering the Storm and Risk Management Planning , this course covers crisis identification, key messages, and media communications. Learn how to prepare in advance by developing a Crisis Response Team and proper procedures for reporting and responding to crises. CEUs available for this course.
Learners will be able to describe categories and kinds of crises; the definition of key messages and their purpose as a goal of communication; the best practices in discussing crises with parents, campers, staff, media, and the public; the concept of a communication lockdown and when such an action may be appropriate; and the importance of developing and utilizing a crisis response team.
Length: 1 hour.
Requirements for Successful Completion: 70% or higher on multiple choice final exam.
ACA CECs: 1.0
Price: $20 per person (no group pricing)
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