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by Catherine Hansen-Stamp, Esq
A teen who is hearing impaired and her parents e-mail an application,
seeking admission into a summer adventure camp. There are only a few weeks
before the application deadline. The camp director has never had an individual
who is deaf apply. She understands that the American with Disabilities
Act (ADA) applies, and so she checks into the cost of interpreters — it
appears staggering. She is concerned about safety and communication with
the instructors and other campers in the camp. However, she is also concerned
about complying with the law, and assisting this teen. Time is ticking
away. What is she required to do? Where can she turn for assistance?
As you probably know, Title III of the ADA provides individuals with
disabilities mainstream access to programs.1
Privately run recreational programs are required to comply with the ADA
if, among other things, they own, lease, lease to, or operate a . . .
place of public accommodation . . . that affects commerce.2
Title III prohibits discrimination against individuals with disabilities
in the . . . full and equal enjoyment of the goods, services, facilities,
privileges of any place of public accommodation.3
This can be a delicate area for day and resident camps, outdoor program
centers, conference and retreat centers, and outdoor adventure education
programs. Qualifying programs must consider allowing disabled individuals
access to activities already infused with inherent and other risks.
The following questions and answers are intended to provide you with
some general, practical information about what the law requires should
an individual with a disability seek access to your program and how you
can proactively deal with compliance. Again, you should plan to have a
licensed attorney, experienced in these issues, advise you regarding the
ADA’s (and any state public accommodation laws’) application to your own
specific operation.
First of all, who is considered “disabled” under the
ADA?
An individual with a disability is one who: has a physical or mental
impairment that substantially limits one or more major life activity(s)
(e.g., caring for one’s self, walking, seeing, hearing, speaking, breathing,
learning); has a record of such an impairment; or is regarded as having
such an impairment.4 This can include
individuals who, for example, are blind or deaf or who suffer from a psychological
or mental condition. Federal regulations5
that accompany the law provide some examples of what are and are not considered
disabilities under the ADA. However, the list is not exclusive. For example,
disorders resulting from current illegal drug use are not considered disabilities.
How do I figure out whether those applying to my programs
are disabled? Isn’t it wrong for me to ask them if they have a disability?
Under Title III, you are not prohibited from asking program applicants
questions about whether or not they can participate in your program. Questions
that elicit information about the applicant’s background and potential
limitations can assist you in obtaining the information you need to begin
a dialogue about whether or not you can implement modifications to allow
access. However, you cannot ask questions that screen out, or tend to
screen out, individuals with disabilities, unless such criteria are necessary
for the provision of those services.6
A tricky situation occurs when someone claims they are disabled because
they are “regarded as having an impairment.” That is, an individual claims
they are treated like an individual with a disability even though they
are not disabled. Be careful not to make assumptions about people and
treat everyone on an individualized, non-stereotyped basis.
Friends tell me that I have to allow disabled individuals
“mainstream” access to my programs, but what does that mean?
That means that you must allow the individuals with disabilities access
to your program in the most integrated setting “appropriate to the needs
of the individual.”7 Simply providing
a separate program for individuals with disabilities is most likely not
enough. If they can be successfully accommodated (or, alternatively, if
they need no modifications), you must allow them access to your regular
“mainstream” sessions and programs. Of course, you are entitled to deny
access based upon the ADA’s limitations, discussed below.
How do I know if ADA Title III applies to my organization?
As mentioned in the introduction, qualifying organizations are private
entities — however large or small — that own, lease, lease to, or operate
a . . . place of public accommodation. The statute (and accompanying regulations)
defines a variety of private entities that are considered public accommodations
— those public accommodations must “affect commerce”8
(not usually an issue). The categories are quite broad — everything from
inns, hotels, zoos, parks, and schools to gymnasiums, health spas, and
other “places of exercise or recreation.” Organizations that fall within
those categories or something analogous should consider that Title III
probably applies to them. Certainly check with your legal counsel if you
have any question. Even if there is doubt, many organizations think it
is the “right thing to do” to try to accommodate individuals with disabilities.
Some courts have been picky about the notion that there has to be a physical
“place” where individuals have been denied access to services, in order
for Title III to apply. Others urge that Title III is intended to be broad
in its application and that no physical “place” is necessary.9
However, camps generally have a fixed base operation, so that should not
be an issue.
Why should I be so concerned about the law? I know it
isn’t a criminal law so I can’t be thrown in jail. I’ve got so many other
things to worry about in trying to run a responsible program . . . .
That’s true — it isn’t a criminal law. However, an individual with a
disability who believes you have discriminated against them in denying
them access to your program can file a lawsuit against you and seek an
order (injunction) from the court to stop the discrimination and allow
access. In addition, the Attorney General can be notified and choose to
file suit against you in matters regarded as important to the general
public. Organizations proven to have discriminated against an individual
with a disability are subject to civil penalties of $50,000 for the first
violation and $100,000 for any subsequent violations.10
Bottom line, it behooves you to make a proactive effort to comply with
the law and allow individuals with disabilities mainstream access to programs.
What if there is a safety issue — can I reject a disabled
applicant? What if I can’t afford the accommodation or, it just isn’t
practical?
You do have some options — ADA Title III does provide some limitations
on your requirement to provide individuals with disabilities with access
to your programs. Generally, qualifying organizations are required to
allow individuals with disabilities mainstream (versus separate) access
to their programs (and make reasonable modifications, if necessary). Access
is not required, however, if it would 1) result in an undue burden (e.g.,
“significant” cost, training, etc.) on the entity; 2) fundamentally alter
the nature of the camp session or program (for the individual and others);
or 3) compromise the safety of others attending the camp session or program.11
Defining each of these limitations can be a delicate matter. Precise
definitions have been left out of the law and accompanying regulations,
probably because Congress wants entities to look at each individual with
a disability on a case-by-case basis. Case law and regulations have shed
some light on the subject. For example, regulations provide that in determining
whether the proposed modification results in an undue burden, factors
to consider include the overall financial resources of the site or sites
involved, the number of employees at the site, whether the site is geographically
isolated and the existence, financial resources, and size of any parent
corporation or related entity.12In addition,
regulations and case law have clarified that in order to deny access based
upon the notion that access would be a “direct threat to safety,” the
organization must make an individual assessment grounded in current medical
knowledge — taking into consideration the severity of the risk and the
likelihood of harm. The organization cannot simply reach a vague, general
conclusion that access would compromise safety.13
I’ve just gotten an application for a child who is deaf.
Is this a “disabled” individual? Do I have to accept them?
As much as the definition of “disability” is not always clear-cut under
the law, those that are deaf are specifically included in the definition
of disability.14 Whether or not you must
accept them into your program is another matter. As mentioned previously,
you basically have three grounds on which to reject the applicant — undue
burden, fundamental alteration of the camp program, and threat to safety.
In making decisions about access, your organization must consider reasonable
modifications for the individual, including the feasibility of any auxiliary
aids or services.15
Can I charge the parent extra if I decide to hire an
interpreter to assist the child who is hearing impaired during the program?
The federal regulations indicate that you cannot “impose a surcharge”
on individuals with disabilities to cover the costs of modifications.16
However, let’s say you have determined that it is going to be financially
challenging for your organization to hire an interpreter for the child
who is deaf. Under the ADA, you can consider other alternatives for effective
communication — auxiliary aides and services. Maybe there is a counselor,
proficient in sign language that could assist in the situation. Maybe
you can consider a complimentary camp fee for a friend or sibling that
could accompany the child. In addition, your organization (if it has enough
lead time) may be able to obtain grants or funds from state or private
organizations to cover all or part of the cost of an interpreter. As always,
check with qualified legal counsel to analyze these issues for your own
operation.
How do I decide whether the camp is an appropriate place
for a child with a disability? What if I think the child would truly be
happier somewhere else — can I refer them?
Your definition of what is “appropriate” (maybe “comfortable” from your
viewpoint) may not be the same as a child with a disability wanting access
to your program. It is a good idea to develop essential eligibility requirements
for the various aspects of your programming (see “What kind of system
should I establish to evaluate who we can serve?” on page 10). This will
allow you to be more proactive in determining what is appropriate, and
what modifications may be feasible, when faced with a child with a disability
(and his or her parents) wanting access to your program. As mentioned
above, the law requires that qualifying organizations allow individuals
with disabilities mainstream access to their programs, unless the organization
can justify denying access based upon one of the limitations outlined
above.
However, sometimes, whether or not the individual has a disability, it
can become clear that another program would better suit the experience
the applicant is seeking. Talking with the child and her parent(s) can
assist you in understanding what they are looking for. The ADA regulations
indicate that referrals are okay, as long as you would refer individuals
with disabilities and without disabilities in the same situation.17
Of course, if, for example, you find that making modifications to allow
access would result in an undue burden on your organization, you can certainly
assist the individual in finding another program.
What if I am unsure about whether a particular condition
is a defined ‘disability’ under the ADA? It doesn’t seem clear to me.
You are right, it isn’t clear. As mentioned earlier, Title III regulations
give some examples of disabilities (a physical or mental impairment that
substantially impairs one or more major life activities). However, the
list is not exclusive. In addition, sometimes it can be difficult — on
the front end — to determine whether an individual’s “condition” puts
him or her in the protected “disabled individual” category under the ADA.
Importantly, many conditions may not qualify as ADA protected “disabilities”
but clearly present a medical or other screening concern for your organization.
In any close case, it is valuable to go through the steps and analysis
to determine whether you can realistically allow the individual to come.
If you go through an ADA-type analysis, you can address any ADA concerns
as well as handle any medical or safety concerns (see below).
What if a child was kicked out of her last three camps
for behavior problems? Do I have to accept her?
It probably depends. Many programs that do not provide a therapeutic
experience include language in their marketing materials, outlining that
their program is not geared to address or rectify behavior or emotional
issues (other programs are geared for this). However, if the root of the
behavior or emotional issue is a protected “disability” under the ADA,
you probably have an obligation to go through an ADA analysis to determine
whether you can take the child, with or without modifications to your
program (in such a case, you could ultimately deny access if you found
undue burden, threat to safety, or fundamental alteration — see explanation
above).
What kind of system should I establish to evaluate who
we can serve?
Many organizations develop essential eligibility criteria that focus
on the physical and cognitive requirements for participation in their
programs. This can assist organizations in determining whether individuals
can participate, with or without modifications or accommodations.
In addition, consider these ideas in developing a proactive system:
- Develop questions that can elicit information from participants about
potential conditions/problems. If problems come up, engage the individual
in a dialogue about potential modifications that will allow participation.
- Assure that your camp application and related forms (including any
eligibility criteria) do not “screen out” or exclude individuals with
disabilities, unless you have a specific, legitimate (e.g., safety)
reason for doing so.
- Train staff to deal with these issues fairly, sensitively, and consistently,
and in an individualized, non-stereotyped manner. In difficult cases,
potentially have one or two individuals who can handle the call/inquiry.
Make careful decisions, and take the time to think through the potential
options.
- Use outside resources (e.g., a consulting physician, interest groups
or associations for specific disabilities, the individual’s physician)
in making decisions about potential modifications/safety issues. (see
the resources mentioned in this article).
- If you find an individual has a medical condition or disability,
determine whether they can participate in the program with or without
modifications to the program. To assist here, you can refer to that
break down of “essential eligibility requirements” you already have
in place! These requirements can include both cognitive and physical
requirements.
- When considering potential modifications, consider consistency (e.g.,
can you allow the same modification in the future?).
- Accurately document any screening decisions you make, whether you
allow an individual to participate or not, and, whether or not you believe
it involves the ADA. In close cases or gray areas, consider undertaking
an ADA analysis. Document your analysis of the issues and the basis
for the acceptance or denial.
Medical screening issues can incorporate an ADA piece, or turn into an
ADA analysis. Again, in the case of a gray area, it is probably best to
take a conservative course and go through steps to analyze ADA issues.
Remember, in many cases, you may not be sure if a condition will ultimately
be determined a “protected disability” under the ADA. If appropriate and
sensitive steps are taken, potential legal exposure can be minimized.
Do my new buildings need to be accessible?
In a nutshell — yes. Newly constructed places of public accommodation
in addition to any alterations to existing facilities (after January 1993)
must comply with outlined accessibility requirements.18
Importantly, existing public accommodations are required to remove barriers
(architectural, communication, transportation) to the extent it is “readily
achievable.”19 The regulations give excellent
examples of how to remove these barriers.20
What are some good resources for me to access in order
to figure out ADA compliance? Help, I don’t know where to turn!
There are many resources available to you — both those on the Internet,
and those that are a phone call away. It doesn’t cost you a cent to access
most of these resources. The Department of Justice has established a comprehensive
program to provide technical assistance to the general public (and has
a Title III Technical Assistance Manual available at no charge). In addition,
grants are awarded to organizations wanting to provide technical assistance
— there are many. For example:
- The Justice Department’s “Disability Rights Section” — 800-514-0301
- “Meet the Challenge” — 800-949-4232
- Rocky Mountain Disability & Business Technical Assistance Center
— 800-949-4232
- Internet resources, including www.ada-infonet.org
How can I help camps to adopt an attitude of partnering
with parents to find a solution?
Spreading the word at meetings and conferences is the quickest way to
assist. Really, the law requires that you partner with the child/parent
to determine if successful modification or accommodation is possible to
allow the child access to your program. An added benefit to this partnering
effort is that, hopefully, you develop a rapport with the parent that
will assist you in more fully understanding the child’s needs, sensitively
integrating the child into the group, and importantly, addressing any
added safety issues, should the child ultimately enroll in your program.
Conclusion
Don’t stick your head in the sand and be afraid to address the ADA’s
access to program requirements. The last thing you want is to be unprepared
when you get that first call. Yes, some of your activities are already
infused with inherent and other risks that pose safety issues — even for
those without disabilities. However, access can be appropriately allowed,
in many cases — and the law requires it! By addressing ADA access requirements
proactively, you will be better able to determine whether disabled individuals
can participate in your program — when the time comes. Oh — and if you
want a great introduction to crafting reasonable modifications for those
with disabilities, read E.B. White’s The Trumpet of the Swan. Published
in 1970, this lesser known White classic about a unique Trumpeter Swan
would be an excellent read for you and your campers!
© 2002 Catherine Hansen-Stamp
References
1 See, 42 U.S.C. 12182, et seq. Title III also covers access
and design for buildings and other structures. Title I provides disabled
individuals access to employment opportunities if the individual can perform
the essential functions of the job ‘with or without reasonable accommodation.’
(See 42 U.S.C. 12111, et seq). Title II contains requirements for public
entities.
2 See 42 U.S.C. 12181 and 12182(a).
3 See generally, 42 U.S.C. 12182.
4 42 USC 12102(2).
5 28 Code of Federal Regulations (CFR) 36.104.
6 See, 42 U.S.C. 12182(b)(2)(A)(i).
7 See 42 U.S.C. 12182(b)(1)(A), (B) & (C); 28 CFR 36.203.
8 42 U.S.C. 12181(1) and accompanying regulations at 28 CFR
36.104.
9 Compare Brown v. Tenet ParaAmerica Bicycle Challenge, 959
F. Supp. 496 (D.C. Il 1997) and Elitt v. USA Hockey, et al., 922 F. Supp
217 (D.C. Mo. 1996) (ADA Title III does not apply if no physical place
of accommodation or if simply membership organization) with Schultz v.
Helmet Youth Pony League, et al., 943 F. Supp. 1222 (D.C. Ca. 1996) (…[d]efendants
are “a place of public accommodation” under the ADA irrespective of their
link to any physical facilities).
10 See 42 U.S.C 12188(a) and (b).
11 See generally, 42 U.S.C. 12182.
12 See 28 CFR 36.104.
13 See 28 CFR 36.208; See also, Montalvo v. Radcliffe, et al.,
167 F. 3d 873 (4th Cir. 1999) (highlighted in the Spring 2002 issue of
the Outdoor Education & Recreation Law Quarterly — www.lawquarterly.com.)
14 See 28 CFR 36.104 defining ‘physical or mental impairment’
to include those with hearing impairments. Other conditions mentioned
(the list is not exclusive) include: orthopedic, visual and speech impairments,
cerebral palsy, epilepsy, muscular dystrophy, cancer, heart disease, diabetes,
mental retardation or illness, learning disabilities and HIV disease.
15 See 42 U.S.C. 12182(b)(2)(A)(iii); 28 CFR 36.303.
16 See 42 U.S.C. 12182(b)(2) 28 CFR 36.301.
17 See 28 CFR 36.302.
18 See 42 U.S.C. 12183 and accompanying regulations.
19 42 U.S.C. 12181(9), 12182(b)(2)(A).
20 See 28 CFR 36.304.
Originally published in the 2002 Fall issue of The CampLine.
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