“I need to speak with the camp director right now.”
These are some of the most universally dreaded words for camp professionals.
Over my past 37 years as a camp owner/director, dealing with angry calls, emails, and evaluations from disgruntled camp parents tops my list of least-favorite job duties in a career I’ve otherwise adored. Some of the horrible things parents have said to me about my staff and program have stuck with me. Years later I can still remember their tone of voice, their name calling, and some of their outlandish accusations.