Lessons Learned from the ACA Crisis Hotline in the Summer of 2011

Recorded Event

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PRESENTERS: Deb Bialeschki, Ph.D., Kim Brosnan, Barry A. Garst, Ph.D.
COST: $20.00 member; $40.00 nonmember
CECs: 1.0

This webinar, which explores situations from the ACA Crisis Hotline that arose during the summer of 2011, is designed to share knowledge gained from the experiences of other camps in crisis situations and to encourage discussion with ACA hotline staff.

The ACA Hotline is a year-round, twenty-four-hour-a-day service provided to any ACA camp or member who needs help in a crisis or difficult situation.  Each year, ACA analyzes the hotline issues and provides helpful case studies and resources to assist in crisis management, staff training, and preparation for the unexpected.  Several issues are reported more frequently than others – providing valuable lessons every camp can learn.  This year’s topics will include: medical issues, employment issues, allegations of abuse (at home and at camp), camper behavior issues, parent behavior issues, and special situations.

Presenter Bios:
Deb Bialeschki, Ph.D. is Director of Research and Chair of the Professional Development Center for the American Camp Association and Professor Emeritus from the University of North Carolina-Chapel Hill. Deb’s research interests include youth development, the value of outdoor experiences, gender perspectives, program improvement, and staff training. She loves the outdoors, time with friends (including four-legged furry ones), and well-toasted s’mores.

Kim Brosnan is the Director of Knowledge Systems with the American Camp Association.  Kim, who started working for ACA in 2006, has over 20 years of experience in the camping field including day, resident, and environmental education programs. Prior to ACA she taught fifth grade and worked for CYO Camping Programs with Cleveland Catholic Charities in Ohio. She is a graduate of the University of Dayton (BS in Education) and of the University of Phoenix (MBA).

Barry A. Garst, Ph.D., is the Director of Program Development and Research Application with the American Camp Association.  Barry is a former Assistant Professor of youth development at Virginia Tech and his background includes more than 14 years of administrative and programming experience as a municipal day camp manager, wilderness mental health counselor, residential camp and conference center director, and statewide camping specialist.  His current work focuses on facilitating national educational alliances and partnerships, translating research into practice, and developing national educational programs. 

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Core Competencies: 
Health and Wellness
Professionalism and Leadership
Risk Management