ACA, Illinois Book Club: Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo
Join other professionals as we explore Amy Gallo’s new book: Getting Along: How to Work with Anyone (Even Difficult People). Amy Gallo is also expected to make a guest appearance during the book club to answer reader’s questions! Don’t miss out on this important text that will help you get along with all your coworkers. About the Book: A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret--rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior--there's your sanity to consider, and your career. In "Getting Along," workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers--the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others--and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail--on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything--what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, "Getting Along" is an indispensable guide to navigating your toughest relationships at work--and building interpersonal resilience in the process. About the Author: Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the author of two books: Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. In her role as a contributing editor at Harvard Business Review, Amy writes about interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. She has contributed to numerous books on feedback, emotional intelligence, and managing others, and is the co-author of the HBR Guide to Building Your Business Case. Amy is a co-host of HBR's Women at Work podcast, which is in its eighth season.