Quality Improvement in Action

Camp is a setting where many young people feel safe to be themselves and supported to engage in new and exciting activities. This doesn’t just inherently happen, but instead must be created through intentional staff practices. The ways in which staff, activities, and culture create the environment of camp is called program quality. But how do you create high quality programs? Through initial training and continuous improvement!

This webinar will focus on two concepts, program quality and continuous improvement, and real examples of introducing them at a camp organization. Come learn about what camp program quality looks like in action and how to engage with continuous improvement in this context.

Learn more about camp program quality at ACA.

Learner outcomes:
By the end of the webinar participants will learn:

• The foundations of program quality and continuous improvement
• How these concepts are integrated
• Initial steps to take to begin a journal of program quality and continuous improvement

Presenter Bios:
Victoria Povilaitis, PhD, is the Director, Program Innovation at Tim Hortons Foundation Camps. In this role she guides program quality, outcome, and impact measurement and uses these data to inform program development, facilitation, and continuous improvement.

Lacey Maglinger is the Senior Manager, Program Quality & Development at Tim Hortons Foundation Camps, she has worked with the organization since 2012 in various roles. Currently, her work includes conducting PQ assessments, supporting camp teams in their assessments, and using data to create and improve programs and resources for camp teams.

Free Membership Offer! 
*Join now and save! If you’ve never been an ACA member before, join for free and receive all the benefits of ACA membership. If you need to renew your membership, we’re glad to help. Go to www.ACAcamps.org/membership or call us at 800-428-2267.