Crisis — It Really Can Happen to You

Title Slide Image

Presenter

Multiple

Core Competency

Risk Management

Type of Course

Recorded Webinar

Cost

$0 Member through 12.31.2021 then $20/member
$40 Nonmember

The ACA Hotline is a year-round, twenty-four-hour-a-day service provided to any camp or individual who needs help in a crisis.  Each year, ACA analyzes the hotline issues and provides case studies and resources to assist in crisis management, staff training, and preparation for the unexpected, providing valuable lessons every camp can learn.  This webinar explores situations from the ACA Camp Crisis Hotline that arose over the past year.  Learn from the experiences of other camps in crisis situations and have the opportunity to discuss situations with the ACA Hotline team. This year’s topics will include issues related to: health/medical, personnel, business operations, abuse allegations (at home and at camp), camper behavior, and other special situations.

Through this webinar participants will learn:

  1. Most common types of hotline calls received and trends in hotline calls.
  2. Specific emerging issues exemplified in select cases discussed.
  3. Resources for responding to crisis situations.