Staff Communication: Control, Filters, and Perceptions

Communication in a personal setting can be a tricky thing, but in the workplace it can be downright complicated. With our staff, communication can be positive and productive and help us move our ideas and plans forward. Or it can be a frustrating experience leaving us to wonder "What language do I need to be speaking so they get it?" The best way to answer that question is to identify where the communication process is breaking down — is it in the control, the filters, or the perceptions?