Crisis Communications Workshop

Successful use of the earned media channel is still a critical component to a strong communications program and the success of managing your reputation during a crisis.

The crisis communications coaching workshop informs membership of the strategic elements in communicating to key stakeholders and the public at large in a controlled manner, moving the business forward through operational emergency and recovery.

Communications, Marketing, and Social Media Package

The ability to communicate effectively is essential for camps. Effective communication skills enable camps any youth programs to market and define the benefits of camp, to respond to customer concerns and even persuade campers and families to take the next step, resulting in more campers in our programs. 

Courses in this package include:

Fundraising for Nonprofit Camps in Uncertain Times

Join us for a tactical discussion for nonprofit camps focusing on: 

  • Lessons Learned from 9/11 and 2008-09 Recession 

  • Essential Conversations 

  • Fundraising for Critical Needs 

  • Communications with Donors and Alumni 

Presenters:

Lessons Learned from another Year of the ACA Camp Crisis Hotline - 2019

The ACA Hotline is a year-round, twenty-four-hour-a-day service provided to any ACA camp or member who needs help in a crisis.  Each year, ACA analyzes the hotline issues and provides case studies and resources to assist in crisis management, staff training, and preparation for the unexpected, providing valuable lessons every camp can learn.  This webinar explores situations from the ACA Camp Crisis Hotline that arose over the past year.  Learn from the experiences of other camps in crisis situations and have the opportunity to discuss situations with the ACA Hotline team.

Crisis Hotline Handout 2019

Handout for presentation on Lessons Learned from ACA's Crisis Hotline.

How the Camp Crisis Hotline Can Help You

Sometimes, despite best efforts to be prepared in case of emergencies and expect the unexpected, crises occur.

For just over thirty years, the American Camp Association (ACA) has been helping camps in crisis with a year-round, 24-hours-a-day confidential camp crisis hotline. The purpose of the hotline is to support camps who want help in a crisis. The hotline is not a medical, insurance, or legal advice hotline, but it does serve as an “ear” to help talk through a crisis. The hotline staff help camps think through issues and questions, and identify resources that may assist.

Communication from Off-Property

Risk management decisions are made days, weeks, and months in advance. This adage is especially true when making communication plans for when your campers leave camp property. Reliable communication away from camp is dependent on plans that are thoughtfully considered well in advance. This article will cover a host of planning considerations essential to effective and reliable communication when your campers are on adventures away from your main camp property.

Crisis Communications Toolkit

Unfortunately, a crisis can occur at anytime and can affect any camp at any location. It is for that reason that you should prepare for a crisis before it happens.

The Crisis Communications Handbook Templates and Sample Forms and Letters

Take control of a crisis at your camp with a proven communications system.

Take Control: Be prepared for nearly any camp crisis with a strong, comprehensive communications system that keeps everyone—parents, staff, campers, the public, and the media—well informed and calm.

Use this Web site in conjunction with the book to support your communication efforts before, during, and after a crisis.

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