The American Camp Association® (ACA) is a national nonprofit organization serving the more than 20,000 year-round and summer camps in the US that annually serve 26 million campers. ACA is committed to empowering camps to create quality experiences that build a world of belonging and growth.
We are looking for a full-time Productions & Promotions Professional Development Manager. Someone responsible for managing the production, promotion, and strategic expansion of webinars, virtual conferences, PD sessions, and asynchronous learning experiences.
What would you do if hired?
- Manage virtual learning platforms and troubleshoot technical issues before, during, and after events. Resolve issues with customer transactions and account problems.
- Manage the production of National Conference general sessions, online conferences, and PD Open Houses. Ensure accessibility needs are addressed.
- Support speakers and presenters, offer technical support and content coordination to ensure alignment with event goals and smooth delivery.
- Monitor the Professional Development team inbox (PDC Inbox) and manage incoming complaints.
- Coordinate with the Marketing and Communications team to promote learning opportunities through targeted emails, campaigns, and social media. Post ACA affiliate events on the ACA national calendar and ensure visibility and accuracy.
- Develop, enforce, and manage production timelines for all events. Lead the development and ongoing revision of Standard Operating Procedures for professional development processes.
- Oversee post-event processes including video editing, branding, and file management to ensure high-quality, accessible, and polished recordings. Coordinate captioning and uploads to relevant platforms. Collect and analyze event feedback to inform continuous improvement and maintain a well-organized library of recorded sessions.
- Manage virtual products from development through promotion and event portal updates. Oversee bulk purchase processes including invoicing, tracking, customer service, and troubleshooting.
- Assign and manage Continuing Education Credits (CECs) for virtual and in-person events. Oversee the grading and completion process for Certificates of Added Qualification (CAQs).
- Under the guidance of the ACA Marketing Team, design and develop branded slide decks and visual content for webinars, virtual events, and conferences, including the National Conference, ensuring consistency with ACA brand guidelines and event objectives. Support presenters in adapting slides for visual clarity and accessibility.
- Identify opportunities to engage nonmembers through professional development offerings. Collaborate with the Membership team to align promotional strategies and increase conversion and retention through targeted outreach and value communication.
What are we looking for in a candidate?
- Bachelor's degree in a related field or equivalent experience
- 3 years of related work experience
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Proficiency with relevant technical tools and platforms
- Commitment to fostering a positive and accessible learning environment for participants
- Ability to think creatively and approach challenges with originality
- Ability to manage priorities and workflow
- Proven ability to handle multiple projects and meet deadlines
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Creative, flexible, and innovative team player
What salary and benefits do we offer?
- Health, vision, and dental insurance for employee and dependents with limited employer contribution.
- Retirement plan with generous employer match.
- Generous time off-plans including sick, vacation, personal, and holidays.
- Non-voluntary benefits include life insurance and long-term disability.
- Voluntary benefits offered include additional life insurance, short-term disability, and other supplemental options for employee and dependents.
- Salary: $58-64k annually, commensurate with experience.
- Anticipated Start Date: on or around July 1st, 2025
Interested?
Send your resume to [email protected]!
This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The American Camp Association celebrates diversity and is committed to creating an inclusive environment for all employees. We are an equal opportunity employer and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of age, race, color, religion, national origin, sex, disability, medical condition, veteran status, marital status, sexual orientation, genetics, or any other non-job-related factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The American Camp Association works to make applying for positions accessible for all, including those with disabilities. If you require alternative methods of application or screening, please email us at [email protected].