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https://www.acacamps.org/blog/what-you-dont-know-cant-help-you-value-asking-your-staff
What You Don’t Know Can’t Help You: The Value of Asking Your StaffStaff feedback is vital to running a successful summer camp. Your staff are the only ones with the answers to these questions, so if you want to know the answers . . . ask them.
https://www.acacamps.org/article/camping-magazine/delivering-happiness-five-things-camps-can-learn-zappos
Delivering Happiness: Five Things Camps Can Learn from ZapposTony Hsieh's book, Delivering Happiness: A Path to Profits, Passion, and Purpose, struck a cord with millions of people. The best-selling book by the CEO of Zappos.com, Inc. about the...