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https://www.acacamps.org/events-education/online-learning/recorded-webinar/three-ways-create-loyal-lifelong-customers-improving-communication-parents
Three Ways to Create Loyal, Lifelong Customers by Improving Communication with ParentsCamp programs often excel at providing campers with positive, meaningful, and growth-filled camp experiences, but some fall short when it comes to providing parents with an equally positive...
https://www.acacamps.org/blog/findings-phase-1-5-year-research-project
Findings from Phase 1 of the 5-Year Research ProjectACA Director of Research Dr. Laurie Browne shares the emerging themes from Phase 1 of the Five Year Impact Study. These preliminary findings point to the numerous ways camp...
https://www.acacamps.org/download/record-retention-guidelines
Record Retention Guidelineshttps://www.acacamps.org/article/camping-magazine/evolving-risks-employment-practices-sexual-harassment-unlawful-discrimination
Evolving Risks — Employment Practices / Sexual Harassment / Unlawful DiscriminationIn 2015, there was a sharp increase in the number of calls to the ACA Crisis Hotline about accommodation and inclusion of individuals, both staff and campers, who identify themselves as transgender,...
https://www.acacamps.org/article/camping-magazine/risk-management-camp-management-liability-evolving-risk
Risk Management: Camp Management Liability — Evolving RiskOur uncertain economic times serve as a reminder that the business of camp is full of change. When society, environments, and circumstances change, camp directors and owners are challenged to...
https://www.acacamps.org/article/camping-magazine/risk-management-business-interruption-insurance-traps-gaps
Risk Management: Business Interruption Insurance Traps and GapsSpeaking or writing about risk management without mentioning insurance is difficult. The two disciplines are independent in theory, but "glued together" in thought and practice. Insurance is one...
https://www.acacamps.org/article/camping-magazine/confessions-disciplinarian-how-managing-camper-behavior-can-save-summer
Confessions of a Disciplinarian: How Managing Camper Behavior Can Save the SummerLike many camp directors — and other educators for that matter — I am frequently thrust into the unenviable role of disciplinarian. And, frankly, I don't feel that I'm very good at it. That is my...
https://www.acacamps.org/resources/camps-evacuation-or-temporary-housing-centers
Camps as Evacuation or Temporary Housing CentersCamps may be called upon by the Federal Emergency Management Agency (FEMA) — or another government agency or community organization — to serve as evacuation centers.
https://www.acacamps.org/article/camping-magazine/delivering-happiness-five-things-camps-can-learn-zappos
Delivering Happiness: Five Things Camps Can Learn from ZapposTony Hsieh's book, Delivering Happiness: A Path to Profits, Passion, and Purpose, struck a cord with millions of people. The best-selling book by the CEO of Zappos.com, Inc. about the...
https://www.acacamps.org/resources/dangerous-games-every-camp-must-know-about
Dangerous “Games” Every Camp Must Know AboutSocial media cited as one of the main reasons why these dangerous games are becoming more prevalent Recent media stories have shed a renewed spotlight on the types of dangerous games kids play...