https://www.acacamps.org/article/camping-magazine/building-referral-machine
Building a Referral MachineAlgorithms change and consultants retire, change jobs, or are absorbed by other concerns. Most of it is outside of your control and will at times leave you feeling like a ping-pong ball. The constant...
https://www.acacamps.org/article/camping-magazine/camps-transformation-economy
Camps and the Transformation EconomyWhat do hibachi restaurants and summer camps have in common? Before I answer that, let me provide some context. Earlier this year, I dined at a hibachi restaurant for the first time. I sat up at...
https://www.acacamps.org/blog/everything-everywhere-all-once-how-summer-camps-help-emerging-adults
Everything, Everywhere, All at Once: How Summer Camps Help Emerging AdultsGrowing up requires many important developmental stages and steps one must master. Camp can help.
https://www.acacamps.org/article/camping-magazine/commitment-how-do-we-earn-it-how-do-we-keep-it
Commitment: How Do We Earn It — and How Do We Keep It?An answer to this question of the century may seem counterintuitive, yet it is at the core of most camp communities: Relationships. More than ever, staff are looking for connection and belonging. So...
https://www.acacamps.org/events-education/online-learning/recorded-webinar/three-ways-create-loyal-lifelong-customers-improving-communication-parents
Three Ways to Create Loyal, Lifelong Customers by Improving Communication with ParentsCamp programs often excel at providing campers with positive, meaningful, and growth-filled camp experiences, but some fall short when it comes to providing parents with an equally positive...
https://www.acacamps.org/events-education/online-learning/recorded-webinar/storytelling-marketing-telling-story-summer-2020
Storytelling for Marketing: Telling the Story of Summer 2020DESCRIPTION: Storytelling is a deeply human experience, we’ve been telling each other stories for thousands of years. Our stories have the power to bring people together, to shape...
https://www.acacamps.org/events-education/online-learning/online-course/trauma-informed-care-camp
Trauma Informed Care at CampDESCRIPTION: In ACA’s 2017 Emerging Issues Report, the top issue facing camps is campers’ Mental, Emotional, and Social Health (Browne, Bialeschki & Wilson, 2017)....
https://www.acacamps.org/blog/dynamic-interviewing-making-connections-across-season
Dynamic Interviewing: Making Connections Across the SeasonIf you’re not referring to your interview questions across the season and turning them into outcomes for your staff, let me tell you why you should.
https://www.acacamps.org/events-education/online-learning/recorded-webinar/meet-staff-where-they-are-not-where-you-wish-they-would-be
Meet Staff Where They Are Not Where You Wish They Would BeUnanswered emails. Requests (demands) for time-off. Over-involved parents. What’s the matter with young people today? Most likely nothing! We have more in common with this cohort of staff than one...
https://www.acacamps.org/events-education/online-learning/recorded-webinar/avoiding-parent-trap-working-difficult-parents
Avoiding the Parent Trap: Working with Difficult ParentsMost camp parents are wonderful, but at every camp, there are a few who are some degree of difficult. From parents who demand special exceptions to parents who are wholly disengaged from their child'...