Avoiding the Parent Trap: Working with Difficult Parents
Core Competency
Type of Course
Overview:
Most camp parents are wonderful, but at every camp, there are a few who are some degree of difficult. From parents who demand special exceptions to parents who are wholly disengaged from their child's development, it is vital that we as camp professionals take a proactive approach when dealing with any challenging situation with a camp parent. This enjoyable (and yes, funny!) workshop will discuss techniques to help you turn your most difficult parents into loyal promoters of your camp!
More Information
By the end of the webinar participant will learn:
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Identify different types of difficult parents and understand why they are showing a particular behavior.
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Learn techniques for working with the different types of difficult parents
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Practice skillful responses to difficult parents
Sarah Kurtz McKinnon believes camp changes lives. After serving as the director of Ann Arbor YMCA Camp Al-Gon-Quian from 2009-2015, Sarah started her own consulting and training business, Kurtz McKinnon Creative LLC. She travels across the country helping camps improve. Sarah is an active blogger, a partner at GoCamp.Pro, and is pursuing her master’s degree in business administration at the Ross School of Business at the University of Michigan.
Earn 1.0 CEC for this recorded webinar. More information on CECs can be found here.
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