https://www.acacamps.org/events-education/online-learning/recorded-webinar/three-ways-create-loyal-lifelong-customers-improving-communication-parents
Three Ways to Create Loyal, Lifelong Customers by Improving Communication with ParentsCamp programs often excel at providing campers with positive, meaningful, and growth-filled camp experiences, but some fall short when it comes to providing parents with an equally positive...
https://www.acacamps.org/events-education/online-learning/recorded-webinar/storytelling-marketing-telling-story-summer-2020
Storytelling for Marketing: Telling the Story of Summer 2020DESCRIPTION: Storytelling is a deeply human experience, we’ve been telling each other stories for thousands of years. Our stories have the power to bring people together, to shape...
https://www.acacamps.org/events-education/online-learning/online-course/trauma-informed-care-camp
Trauma Informed Care at CampDESCRIPTION: In ACA’s 2017 Emerging Issues Report, the top issue facing camps is campers’ Mental, Emotional, and Social Health (Browne, Bialeschki & Wilson, 2017)....
https://www.acacamps.org/blog/dynamic-interviewing-making-connections-across-season
Dynamic Interviewing: Making Connections Across the SeasonIf you’re not referring to your interview questions across the season and turning them into outcomes for your staff, let me tell you why you should.
https://www.acacamps.org/events-education/online-learning/recorded-webinar/meet-staff-where-they-are-not-where-you-wish-they-would-be
Meet Staff Where They Are Not Where You Wish They Would BeUnanswered emails. Requests (demands) for time-off. Over-involved parents. What’s the matter with young people today? Most likely nothing! We have more in common with this cohort of staff than one...
https://www.acacamps.org/events-education/online-learning/recorded-webinar/avoiding-parent-trap-working-difficult-parents
Avoiding the Parent Trap: Working with Difficult ParentsMost camp parents are wonderful, but at every camp, there are a few who are some degree of difficult. From parents who demand special exceptions to parents who are wholly disengaged from their child'...
https://www.acacamps.org/events-education/online-learning/recorded-webinar/back-basics-creating-cohesive-staff-community
Back to the Basics: Creating a Cohesive Staff CommunityWhile this sounds so simple, why is it often so hard? Community building is what camp is all about. Yet, all of the ice-breakers and fun games in the world don’t guarantee that staff will...
https://www.acacamps.org/article/camping-magazine/make-strategic-decisions-not-guesses
Make Strategic Decisions, Not GuessesEnjoy one of camp’s sweetest sounds as you walk up on a dining hall or an evening campfire and hear a chorus of voices singing a favorite camp song — 100 campers, 250 campers, 500 campers — can you...
https://www.acacamps.org/events-education/online-learning/create-your-own-online-staff-training-packages
Build Your Own Online Staff Training PackageWell-established and ever-growing, ACA’s virtual learning portfolio includes online courses, recorded webinars, and staff certificates of added qualifications (in-depth online...
https://www.acacamps.org/blog/this-or-that-reflection-staff-hiring-recruitment
"This or That" Reflection for Staff Hiring and RecruitmentThe "This or That" game encourages folks to make a decision given only two choices. We invite you to think about each “this or that” with regards to your own staffing strategies to gain insight for...