Quality Improvement in Action: Prepare


October 12, 2023
3:30 pm – 4:30 pm ET


Quality Improvement circle graph with text "Quality Improvement in Action"


$40 member; $80 nonmember




The first phase of the continuous improvement cycle is “prepare”. In this phase, camp professionals should ensure organizational readiness to engage in assessments and improvements. Specifically related to program quality, a focus should be on training staff to understand high-quality camp practices, structuring camp activities for learning, facilitating with these practices in mind, and building capacity to assess quality during peak operations. This is where the hard, but important work begins! Join us on the journey!

All registrants will receive access to the recording of the first of the series, Quality Improvement in Action which was recorded in September. 

Learner Outcomes

  • Understand the basics of the “prepare” phase of continuous program quality improvement
  • Recognize the benefits of focusing on program quality to enhance camper experiences
  • Learn about two organizations’ experiences during this phase
  • Consider ways their organization can take the first step on a journey of improving camp program quality 

Other Webinars in Series

Presenter Bios

Victoria Povilaitis, PhD, is the Director, Program Innovation at Tim Hortons Foundation Camps. In this role she guides program quality, outcome, and impact measurement and uses these data to inform program development, facilitation, and continuous improvement.

Lacey Maglinger is the Senior Manager, Program Quality & Development at Tims Hortons Foundation Camps, she has worked with the organization since 2012 in various roles. Currently, her work includes conducting PQ assessments, supporting camp teams in their assessments, and using data to create and improve programs and resources for camp teams.

Samantha Clark, is the Associate Director, Learning & Education at SeriousFun Children’s Network. She has been with SeriousFun since 2015 and has worn a myriad of hats. In her role currently, she provides one-on-one support for the sixteen member camps across the globe, stewards peer connections, and of course, guides the Network’s new program quality initiative.