Avoiding the Parent Trap: Working with Difficult Parents

Most camp parents are wonderful, but at every camp, there are a few who are some degree of difficult. From parents who demand special exceptions to parents who are wholly disengaged from their child's development, it is vital that we as camp professionals take a proactive approach when dealing with any challenging situation with a camp parent. This enjoyable (and yes, funny!) workshop will discuss techniques to help you turn your most difficult parents into loyal promoters of your camp!

By the end of the course participant will learn:
1. Identify different types of difficult parents and understand why they are showing a particular behavior.
2. Learn techniques for working with the different types of difficult parents
3. Practice skillful responses to difficult parents

CECs: 
1.0
Presenter: 
Sarah Kurtz McKinnon

Cost

$35 Member; $70 Nonmember

Presenter Bio(s)

Sarah Kurtz McKinnon believes camp changes lives. After serving as the director of Ann Arbor YMCA Camp Al-Gon-Quian from 2009-2015, Sarah started her own consulting and training business, Kurtz McKinnon Creative LLC. She travels across the country helping camps improve. Sarah is an active blogger (www.kurtzmckinnoncreative.com/blog), a partner at GoCamp.Pro and is pursuing her master’s degree in business administration at the Ross School of Business at the University of Michigan.